Updated Date: July 13, 2025
At clearbg.io, your privacy and trust are extremely important to us.
This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights regarding your personal data.
By using clearbg.io, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
When you use our website, we may collect:
Uploaded images: Images you upload to remove backgrounds.
Account data: Email address, password, and billing information when you create an account or make purchases.
Usage data: IP address, device information, browser type, referring URLs, and pages visited.
Payment data: Managed securely by third-party payment providers; we do not store your full credit card details.
2. How We Process Your Images
To deliver fast and high-quality background removal:
Uploaded images are processed on third-party servers and AI models optimized for image processing.
The AI models analyze the content of each image only to remove backgrounds — we do not use them to train or improve our models without your permission.
Automatic deletion: All uploaded and processed images are automatically erased from our servers within 60 minutes after processing completes.
Your original and processed images are not stored permanently and cannot be recovered once deleted.
3. How We Use Your Data
We may use your data to:
Deliver and improve our background removal service.
Provide customer support.
Process transactions and manage billing.
Communicate updates, promotions, or service-related notifications.
Monitor usage to detect fraud or abuse.
We never sell your personal data to third parties.
4. Third-Party Services
We may use trusted third-party providers to help operate our service, including:
Cloud infrastructure and AI processing services to run our models.
Payment processors (e.g., Stripe, PayPal).
Analytics tools (e.g., Google Analytics) to understand website performance.
These providers process your data only as needed to support our service and under strict confidentiality agreements.
5. Data Retention
Uploaded images and processed results: kept temporarily, deleted automatically after 60 minutes.
Account and billing data: kept as long as your account is active, and as required by law (e.g., tax compliance).
6. Your Rights
Depending on your location (e.g., EU, UK, etc.), you may have rights to:
Access a copy of your personal data.
Request correction or deletion of your data.
Object to or restrict processing.
Withdraw consent (if processing is based on consent).
To exercise your rights, contact us at: 📧 privacy@clearbg.io
7. Cookies & Tracking
We use cookies and similar technologies to:
Remember your preferences.
Analyze site traffic and usage patterns.
Support security and authentication.
You can manage cookie preferences in your browser settings.
8. Data Security
We use industry-standard security measures, including encryption and secure connections (HTTPS), to protect your data against unauthorized access, loss, or misuse.
9. Changes to This Privacy Policy
We may update this policy occasionally. Significant changes will be announced on our website or emailed to users who have opted in.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 privacy@clearbg.io